Marcello
Bozzo Real Estate Agent
I'm born in Camogli in 1944
and live in Camogli since my birth. Conjugated with two sons. From the first
experience of Real estate Management begun in 1965, two years
later I have obtained the registration of Professional Real estate agent
in the Role N° 88 of the Chamber of Commerce of Genoa (now we exceed
N° 2200!).
Since 1967 I have always carried out uninterruptedly the activity of
Real estate agent specializing in the area of the Cape of Portofino
(Camogli, Recco, Santa Margherita, Portofino, Rapallo, and
surroundings) and for the Eastern Riviera, also operating on
specific Customer demand as Fiduciary or Mandatory in all Italy and
in foreign countries.
Being in the real estate branch from 1965, I’m “the oldest” Agent in
the area, with the longest experience in the field.
I have always carried out in the same place my activity with the
maximum professional correctness and I never had a single litigation
with the Customers due to my office.
I’m enrolled to the
F.I.A.I.P. (Italian Federation of Professional Real estate Agents),
Member of the C.E.I. (Conféderation Européenne de the Immobilier)
and of REALTORS (U.S.A.) that re-unites the most important and
authoritative Professionals held to observe a precise and rigorous
Code in the Customer’s guarantees.
I have always tried to
establish a climate of friendly confidence between the Seller and
Buyer, and carefully considering the respective requirements,
negotiating patiently but with logical firmness, "mediating"
therefore between the mutual expectations, trying to put in
practical these simple rules:
The Decalogue of Marcello:
1. My Customer is the lifeblood of my business: I will not make
sales at all costs. I will make Customers.
2. I will target the heart of
my Customer. Never their wallet.
3. Though I may sell my
Customers what they want, I will deliver what they need and make
their lives better.
4. Courtesy and Service are
cornerstones of my relationship with my Customer.
5. How I treat my Customers
will determine the level of My Success.
6. I will view complaints as
opportunities ... opportunities to create lifelong Customers.
7. Don’t underestimate
mistakes: often they are a precondition for success, while every
pittance I earn unjustly is a debt of fortune I must repay.
8. My prosperity will come
from ‘growing’ people and my best advertisement is their
satisfaction.
9. I will guide my business
with the perfect blend of heart and mind: making money without
making friends isn’t a good business.
10. My reputation is
everything. After all, isn’t integrity all I have and all I will be
remembered for?
After sale
Obviously,
our job doesn't have an end with the sale of the house; the preference
that the skilled Customer reserves to us since forty years of
activity is also due to the long experience that allow us to
manage at the best the Customers’ properties needs, collaborating
with him and
supporting him for the solution of all the themes concerning the house.
All our customers will become our friends and we will never left
them alone!
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